Official Product Support

We're here to help with your Lvtengai product

Tell us what happened, and our support team will review your request and contact you with the next steps.

1-2 business days response time

Official support team

Privacy protected

Roller brush

Filter

Mop pad

Side brush

Lvtengai Vacuum Cleaner & Robot Consumables

What to expect

We usually reply within 1-2 business days.

Product quality, compatibility, missing parts, installation, usage issues and more.

Order number, product model, and a clear description of the issue.

Our team reviews your request and contacts you by email with the next steps.

Please provide as much detail as possible so we can help faster.

Your Name Email Address

Order Number You can find it in your order confirmation email. Product Model

Issue Type Issue Description Please enter at least 10 characters.

Your information is safe with us. We respect your privacy.

FAQ

Submit a request

Check the product label, package, order page, or user manual. It is usually on the back or bottom of the device.

It helps us verify your purchase faster, but you can still submit a request without it.

We usually respond within 1-2 business days via email.